Troubleshooting

Symptom	Check	Next action
Invitation will not open	Workspace, expiry and invited account	Ask the administrator to inspect its current status
An area is missing	Core release scope, area permissions and active workspace	Check availability, then ask an administrator to review membership
A page shows no records	Active workspace, filters, record access and source date	Clear relevant filters; check the source without assuming zero activity
Operator waits indefinitely	Pending approval, daily limit, spending allowance and service status	Inspect the reason; handle customer work manually if necessary
Reply has an unknown result	Retained attempt and provider state	Check the original result before sending again
Data is stale	Last successful sync and configured coverage	Ask the administrator whether a current player-only read is available
Save reports a conflict	Another edit changed the version	Reload, compare and apply the intended change
A file cannot be opened	Permission, storage availability and integrity	Preserve the original and ask the administrator to investigate

Report a useful issue

Include the time and timezone, workspace, page, steps taken, expected result and the visible error. State whether the action may have sent a message. Avoid attaching credentials, authentication URLs, private message bodies or financial records to a general issue report.

If the page is unresponsive, preserve your draft before reloading. If the problem follows an external action, check its outcome before submitting again.

A budget pause is not a retry instruction

The daily run limit and lifetime spending allowance are different. An allowance can also be reserved by unfinished attempts. An administrator must inspect those attempts and reconcile their outcomes; a restart does not safely reset spending history.

A shared inbox is missing

For a missing shared inbox, check workspace membership, Inbox area access and the account's visibility/exclusion list. For a private Operator read, also check Operator access and the enabled tool capability. Reconnection should not be the first response to a sharing problem.